Privacy Policy

Last Updated: May 3, 2025

Introduction

Great Oak Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you request a free estimate, contact us, or use our services, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information about your property

Usage Data

We may automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on those pages
  • Referring website addresses

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your service requests
  • Send you estimates, invoices, and payment information
  • Communicate with you about services, promotions, and events
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations

Disclosure of Your Information

We may share your information in the following situations:

  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your personal information

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Great Oak Roofing
Phone: 410-378-7663
Service Area: Anne Arundel County, MD